Northern Business Intelligence

Overview

Northern Business Intelligence is a Geotab reseller and fleet management partner serving customers across North America, with government and utility fleets among its named markets. The company grew out of the Kerr Group of Companies: its sister company Frontier Technologies needed to manage a fleet of more than 100 vehicles across Canada in 2005, adopted Geotab, and the group then created Northern BI to bring the platform to businesses in Atlantic Canada. Its offering covers vehicle and asset tracking, engine and drivetrain data analytics through the Geotab GO device’s diagnostic port connection, workforce optimization around fuel use, idling, speed and maintenance, and workflow management with automated IFTA, HOS and DVIR reporting through MyGeotab. Beyond reselling hardware the company provides business intelligence, custom reporting, customized training and professional integration services. It positions its support around direct access to its own staff rather than third-party call centres or chatbots, and reports a customer retention rate above 95 percent. The company serves customers in both English and French.