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Perspectives

Eric Bearly
Thi Dao
  • Returning to Fleet: What Changed While I Was Away?

    Leaving the public fleet industry four years ago, I expected that coming back would feel unfamiliar. After spending the past few weeks reconnecting with fleet professionals, I was struck by…

  • What Makes a Good Shop Culture?

    Each fleet workplace has its own culture, created by the people who work there but heavily influenced by management. When fleet professionals talk about shop performance, they often focus on…