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The Shop

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What Makes a Good Shop Culture?

September 23, 2026 ·

Each fleet workplace has its own culture, created by the people who work there but heavily influenced by management. When fleet professionals talk about shop performance, they often focus on key performance indicators: turnaround…

How High-Performing Public Fleets Stay on Top

September 21, 2026 ·

Public fleet operations could track a hundred metrics. Steve Saltzgiver, CAFS, thinks they should focus on three to five. The longtime fleet manager, current RTA strategic advisor and 100 Best Fleets judge says the key is figuring out…

Football, Trees and Legacies

September 15, 2026 ·

Football’s back, and I have a confession. I grew up in the Los Angeles area in the 80’s and 90’s and never ”had a team.” They all left me. It makes me a little ambivalent about who to root for so I’m left cheering for the most…