Queen Creek Named Most Successful Fleet as RTA Connect Honors Four More Fleets
Source: RTA ↗
The Town of Queen Creek, Arizona, won the inaugural Most Successful Fleet award at the RTA: The Fleet Success Company Fleet Success Awards, presented at RTA Connect 2026 in Chicago.
“Every fleet manager wants to know if what they’re doing is actually working,” said Josh Turley, CEO of RTA: The Fleet Success Company. “The Fleet Success Awards give us a way to hold up five fleets that stopped guessing and proved it, both in their numbers and in how they run their operations every day.”
Marc Canton, vice president of fleet strategy at RTA Fleet, said judging used a blind review by five former fleet managers and centered on the same four pillars RTA uses for its own benchmarking work. “What stood out this year wasn’t just strong metrics,” Canton said, according to RTA. “It was fleets that used their data to actually change how they operate.”
Four category awards accompanied the top prize.
Most Successful Fleet: Town of Queen Creek
Queen Creek took the top award for performance across all four judging pillars: resource efficiency, intentional culture, risk management and stakeholder satisfaction. The fleet keeps 79% of maintenance work scheduled, against a 70% industry benchmark, posts 81% of technician hours as direct labor and holds 97.6% on-time preventive maintenance compliance against a 95% internal target. The fleet has grown from 779 to 804 licensed assets.
Risk management practices include driver vehicle inspection report documentation tied to every unit, certification and license tracking, standardized Vehicle Maintenance Reporting Standards coding and a test database that validates system changes before production rollout. The team has also integrated Geotab data to reduce manual processes.
Resource Efficiency: DATTCO
DATTCO, Inc., one of New England’s largest family-owned transportation companies, received the Resource Efficiency award. Its operation spans 2,099 active motorcoach, school bus and maintenance assets across multiple facilities and posts 94.98% average availability across that mix. Technician direct-labor hours run at 84%, above the 74% to 79% industry benchmark. A 45-mechanic workforce operates under cross-facility permission controls to protect cost accuracy, and an EFI integration with FuelForce and Corpay automates fuel transaction processing and meter updates. DATTCO added 280 assets to Fleet360 through four license expansions in under a year.
Stakeholder Satisfaction: City of Frisco
The City of Frisco, Texas, received the Stakeholder Satisfaction award. Since migrating to RTA Fleet360 in August 2024, Frisco has built a user base of 43 active contacts across six departments: Fleet Services, Fire, IT, Logistics, Purchasing and Administration. The city benchmarks against 100 Best Fleets standards and has invested in Fleet Replacement Analysis to support capital planning. Its IT team is building an application programming interface integration with PSD Citywide, the city’s enterprise asset management platform, to extend fleet data beyond the fleet department.
Risk Management: South Bend Transpo
South Bend Public Transportation Company, known as Transpo, received the Risk Management award for maintenance discipline on a fleet averaging more than 14 years old. Transpo reports 94.4% on-time preventive maintenance compliance and closes 83% of work orders within 24 hours, against an 80% industry benchmark. During its transition to RTA Fleet360, the team evaluated potential impacts to compliance, data integrity and operational continuity before making changes, and after more than six months of exclusive Fleet360 use, it reports fewer support issues than comparable implementations.
Intentional Culture: Lehi City
Lehi City, Utah, received the Intentional Culture award. The department has recorded zero employee turnover for more than two years while operating at roughly 98 assets per technician. Retention practices include Awardco peer-to-peer recognition, public recognition before city leadership and quarterly one-on-one meetings. The fleet has set a 40-hour annual training goal per employee and is building out tracking of those hours in Fleet360.
