When Craig Croner, CPFP, joined the City of Glendale, Arizona, in August 2021, the fleet operation was in a tough spot. The organization was still coming out of the COVID pandemic, morale was low and technicians were leaving for other…
Many fleet divisions report to Public Works despite managing and servicing vehicles from different departments. Does this organizational structure negatively affect their ability to do their work efficiently and fairly? Some in the…
More than a decade ago, I wrote about fleet managers being asked to do more with less. At the time, public organizations were cutting staff, leaving fleet positions unfilled and asking the people who remained to pick up the work…
Tim Coxwell wasn’t looking for a job in fleet management when the Leon County, Florida, Sheriff’s Office asked him to help interview candidates for its next fleet director role in 2013. But when officials described the position…
Each fleet workplace has its own culture, created by the people who work there but heavily influenced by management. When fleet professionals talk about shop performance, they often focus on key performance indicators: turnaround…
Public fleet operations could track a hundred metrics. Steve Saltzgiver, CAFS, thinks they should focus on three to five. The longtime fleet manager, current RTA strategic advisor and 100 Best Fleets judge says the key is figuring out…
Leaving the public fleet industry four years ago, I expected that coming back would feel unfamiliar. After spending the past few weeks reconnecting with fleet professionals, I was struck by how familiar many of the conversations felt…
